gb111 Terms & Conditions — Your Rights and Obligations

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and gb111 ("gb111", "the Platform", "we", "us", "our") governing your access to and use of the gb111 online gaming platform, accessible at https://gb111.io and any related subdomains, mobile applications, or services operated under the gb111 brand.

By completing the registration process, depositing funds, placing any wager, or accessing any feature of the gb111 platform, you confirm that:

• You have read these Terms in full and agree to be bound by them;
• You are at least 21 years of age;
• You are accessing the platform voluntarily and for personal entertainment purposes;
• You are not accessing the platform from a jurisdiction where online gambling is prohibited under applicable law;
• All information provided during registration is accurate, current, and complete.

These Terms should be read alongside the gb111 Privacy Policy and Responsible Gaming policy, both of which are incorporated by reference into these Terms.

Eligibility and Registration

2.1 Age Requirement. The gb111 platform is strictly available to individuals who are 21 years of age or older. This minimum age requirement is non-negotiable and applies to all players regardless of the type of game or wager. gb111 takes underage gambling prevention seriously and employs automated and manual checks to detect potential violations.

2.2 Identity Verification. gb111 reserves the right to request identity verification documents at any time, including but not limited to: a valid government-issued national identity card (NID), passport, or driving licence; proof of address dated within the last three months; and proof of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account). Failure to provide satisfactory documents within the requested timeframe may result in account suspension and the holding of any pending withdrawals pending compliance.

2.3 One Account Policy. Each player may register and maintain exactly one gb111 account. It is strictly prohibited to open, operate, or benefit from more than one account, whether under the same identity or different identities. If gb111 identifies duplicate accounts, all associated accounts may be suspended without prior notice and all balances — including deposits, pending withdrawals, and bonus funds — may be forfeited.

2.4 Accurate Information. You are required to provide accurate, truthful, and complete information during registration and throughout your relationship with gb111. Any material misrepresentation — including false name, date of birth, address, or payment method ownership — constitutes a breach of these Terms and may result in immediate account closure and forfeiture of funds.

2.5 Geographic Restrictions. gb111 targets the Bangladesh market and accepts players who access the platform from Bangladesh. Players are responsible for ensuring that their use of the gb111 platform complies with the laws applicable in their jurisdiction. gb111 makes no representation that the services offered are appropriate or available in locations outside the intended market.

Account Management

3.1 Account Credentials. You are solely responsible for maintaining the confidentiality of your gb111 username, password, and any one-time passwords (OTP) delivered to your registered mobile number. You must not share your login credentials with any third party under any circumstances.

3.2 Unauthorised Access. If you suspect that your gb111 account has been accessed without your authorisation, you must notify the gb111 support team immediately by contacting [email protected]. gb111 will take reasonable steps to investigate and, where appropriate, secure the affected account. However, gb111 cannot be held responsible for losses incurred prior to the report of unauthorised access where the breach was caused by your failure to protect your credentials.

3.3 Account Inactivity. An account that has had no login activity for a continuous period of 12 months is classified as inactive. gb111 reserves the right to apply an inactivity administration fee to dormant accounts after providing written notice to the registered email address. Details of any applicable fee will be communicated in advance of any deduction.

3.4 Account Closure by Player. You may request the closure of your gb111 account at any time by contacting the support team. Before closure, any outstanding wagering requirements attached to active bonus funds must be resolved. gb111 will process withdrawal of any remaining real-money balance following standard withdrawal procedures.

3.5 Account Suspension by gb111. gb111 reserves the right to suspend or permanently close any account, at its sole discretion, where it has reasonable grounds to believe that a breach of these Terms has occurred, including but not limited to fraud, abuse of promotions, money laundering, underage gambling, or provision of false registration information.

Deposits and Withdrawals

4.1 Accepted Payment Methods. gb111 accepts deposits and processes withdrawals via the following BDT payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank transfers, and BRAC Bank transfers. The availability of specific payment methods may vary and is subject to change. Players are advised to confirm current method availability via the gb111 cashier page.

4.2 Minimum Deposit. The minimum deposit amount is ৳100 per transaction. There is no maximum deposit limit enforced at the platform level, however individual payment providers may impose their own transaction limits which gb111 cannot override.

4.3 Deposit Processing. Deposits made via bKash, Nagad, Rocket, and Upay are credited to the player's gb111 wallet instantly upon confirmation from the payment provider. Bank transfer deposits may take up to two business hours to reflect. gb111 is not liable for delays caused by the payment provider's systems or network issues.

4.4 Withdrawal Processing. Withdrawal requests submitted during business hours are typically processed within 15 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay). Bank transfer withdrawals may take up to 24 hours. All withdrawals are subject to identity verification and compliance checks. gb111 reserves the right to hold a withdrawal pending completion of KYC (Know Your Customer) verification.

4.5 Withdrawal to Original Payment Method. As a standard anti-money-laundering measure, withdrawals must be returned to the same payment method used for the most recent deposit where technically feasible. gb111 may request additional documentation if the withdrawal method differs from the deposit method.

4.6 Currency. All transactions on the gb111 platform are conducted in Bangladesh Taka (BDT, ৳). No currency conversion fees are applied by gb111 for BDT transactions. Players depositing via international card methods (Visa, Mastercard) may be subject to currency conversion fees applied by their card issuer, for which gb111 accepts no responsibility.

4.7 Transaction Disputes. Players who believe a transaction has been processed incorrectly must notify gb111 support within 72 hours of the transaction date. gb111 will investigate and respond within five business days. Disputes raised outside this window may not be eligible for review.

Bonuses and Promotions

5.1 General Bonus Terms. All bonuses, free spins, cashback offers, and promotional credits offered by gb111 are subject to specific terms and conditions published on the relevant promotion page. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail in respect of that promotion only.

5.2 Wagering Requirements. Unless explicitly stated otherwise, all bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from those bonus funds become eligible for withdrawal. The applicable wagering multiplier, eligible game contributions, and expiry period are stated on each individual promotion page.

5.3 Bonus Abuse. gb111 operates a zero-tolerance policy toward bonus abuse. This includes but is not limited to: creating multiple accounts to claim bonuses multiple times; using betting patterns designed to exploit bonus terms (e.g., low-risk hedging strategies that constitute abuse); colluding with other players to claim bonuses fraudulently. Where bonus abuse is detected, gb111 reserves the right to void all associated bonus funds and winnings and to close the offending account.

5.4 One Bonus at a Time. Players may hold only one active bonus at a time unless a specific promotion explicitly permits otherwise. Existing bonus funds must be either fully wagered or forfeited before a new bonus offer can be activated.

5.5 Promotional Changes. gb111 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes will not affect bonuses that have already been activated and are in the process of being wagered in good faith.

Games and Betting Rules

6.1 Game Integrity. All casino games available on the gb111 platform — including slots, live casino tables, crash games, and virtual sports — are supplied by certified third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Play'n GO, Hacksaw Gaming, and Spribe. These providers operate under their own testing and certification standards. gb111 does not modify any game outcomes and has no access to the random number generators (RNG) used by game providers.

6.2 Return to Player (RTP). The theoretical RTP percentage for each slot title is published on the game's information screen within the gb111 platform. Published RTP figures represent long-term statistical averages over millions of game rounds and do not guarantee any specific outcome for individual players or sessions.

6.3 Sports Betting Rules. Cricket and sports betting markets on gb111 are governed by the specific betting rules published in the sportsbook section of the platform. In the event of match abandonment, postponement, or other exceptional circumstances, settlement rules specific to each market type will apply. Players are responsible for familiarising themselves with these rules before placing wagers.

6.4 Minimum and Maximum Stakes. Minimum and maximum stake limits apply across all game types and are displayed within the game interface or betting slip before a wager is placed. gb111 reserves the right to adjust stake limits at any time without prior notice.

6.5 Malfunction Policy. In the event of a technical malfunction affecting a game — including software errors, disconnection, or hardware failure — gb111 reserves the right to void affected game rounds and return the relevant stake to the player's account. No claim may be made against gb111 for winnings that would have resulted from a game round that was voided due to malfunction.

6.6 Suspicious Betting. gb111 monitors all betting activity for patterns consistent with match-fixing, insider information, or other forms of fraudulent or suspicious wagering. gb111 reserves the right to void any bet and suspend any account where such patterns are detected, pending investigation.

Responsible Gaming

7.1 Player Responsibility. Gambling on the gb111 platform should be treated as a form of entertainment, not as a source of income or a means of recovering financial losses. Players are responsible for monitoring their own gambling behaviour and for using the responsible gaming tools available within their gb111 account settings.

7.2 Available Tools. gb111 provides the following responsible gaming tools to all players: deposit limits (daily, weekly, monthly); loss limits; session time limits; cooling-off periods; and self-exclusion. These tools can be activated immediately through the account settings panel and, where applicable, cooling-off and self-exclusion measures take effect without delay.

7.3 Self-Exclusion. A player who self-excludes from gb111 will be prevented from accessing their account for the duration of the chosen exclusion period. During a self-exclusion period, gb111 will make all reasonable efforts to prevent the excluded player from creating a new account. Self-exclusion requests should be directed to the gb111 support team in addition to being set through account settings.

7.4 Minor Protection. Players must ensure that minors (individuals under 21) do not have access to their gb111 account or to any device on which the gb111 platform is accessible while logged in. gb111 accepts no responsibility for minors gaining access to the platform through a registered adult's account.

For more information on responsible gaming tools and support resources, visit the gb111 Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the gb111 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of all balances, and referral to appropriate authorities where required by law:

• Registering more than one account or using another person's account;
• Providing false, misleading, or fraudulent information during registration or verification;
• Using the platform if you are under 21 years of age;
• Attempting to exploit software bugs, glitches, or vulnerabilities for financial gain;
• Using automated bots, scripts, or any software to interact with the platform without human input;
• Engaging in any form of collusion with other players or third parties to gain an unfair advantage;
• Using the platform to launder money or process funds derived from illegal activity;
• Placing bets on behalf of another person using their account or using another person's payment credentials;
• Engaging in match-fixing or using insider information when placing sports bets;
• Attempting to reverse-engineer, decompile, or otherwise interfere with gb111 platform software.

Intellectual Property

9.1 Platform Content. All content on the gb111 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of gb111 or its content suppliers and is protected by applicable intellectual property laws.

9.2 Permitted Use. You are granted a limited, non-exclusive, non-transferable licence to access and use the gb111 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works from, or publicly display any content from the gb111 platform without prior written consent from gb111.

9.3 Third-Party IP. Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Ezugi, Play'n GO, Hacksaw Gaming, and Spribe remains the intellectual property of the respective studio. The gb111 brand name, logo, and associated marks are the exclusive property of gb111.

Limitation of Liability

10.1 Platform Availability. gb111 endeavours to maintain continuous platform availability but does not guarantee that the platform will be uninterrupted, error-free, or free from technical issues at all times. Scheduled maintenance, unscheduled outages, or third-party service disruptions may temporarily affect access to all or part of the platform.

10.2 Financial Losses. Gambling involves financial risk. gb111 is not liable for any financial losses incurred through your use of the platform, whether arising from game outcomes, technical malfunctions that result in voided rounds (with stakes returned), or decisions made based on information displayed on the platform.

10.3 Third-Party Services. gb111 is not responsible for the performance, availability, or accuracy of third-party payment providers (including bKash, Nagad, Rocket, and Upay) or third-party game providers. Any disputes arising from payment provider services must be directed to the relevant provider directly, though gb111 support will assist in facilitating resolution where possible.

10.4 Maximum Liability. To the maximum extent permitted by applicable law, gb111's total liability to any player arising out of or in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Privacy and Data

gb111 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account with gb111, you consent to the collection and processing of your personal data as described in the Privacy Policy.

gb111 uses your personal data for the purposes of: account registration and management; identity verification (KYC); payment processing; fraud detection and prevention; responsible gaming monitoring; marketing communications (where separately consented to); and compliance with applicable legal obligations.

gb111 does not sell your personal data to third parties. Data may be shared with regulated payment processors and identity verification service providers strictly for the purposes stated above and under binding confidentiality agreements.

Amendments and Termination

12.1 Changes to Terms. gb111 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, gb111 will provide reasonable notice via the registered email address on the player's account. The updated Terms will be published on this page with a revised effective date. Continued use of the gb111 platform after the effective date of any amendment constitutes acceptance of the revised Terms.

12.2 Platform Termination. gb111 reserves the right to discontinue, modify, or suspend all or any part of the platform at any time. In the event of a permanent platform closure, gb111 will make reasonable efforts to provide advance notice and to facilitate the withdrawal of all player balances.

12.3 Survival. Sections of these Terms relating to intellectual property, limitation of liability, prohibited activities, and dispute resolution shall survive any termination of the player's account or of the platform itself.

Governing Language

These Terms & Conditions are written and published in English. English is the official and authoritative language of this document. In the event of any translation or interpretation dispute, the English-language version shall prevail. The gb111 platform operates in English for the Bangladesh market. All communications between gb111 and players, including support correspondence, account notifications, and promotional communications, are conducted in English.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the gb111 platform, please contact the gb111 support team through the following channel:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Language: English
• Average Response Time: Under 3 minutes via live chat; within 12 hours via email

For responsible gaming concerns specifically, please also visit the Responsible Gaming page where additional guidance and support resources are available.

For general information about the gb111 platform, its mission, and its team, visit the About Us page.